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How It Works

Ship to us!

Simplify the process of shipping your milk with our convenient breast milk shipping kits. We'll provide everything you need for safe and secure shipping, including a prepaid shipping label.

What’s Included:

Pre-printed order label

Helps us to distinguish different your orders from others. This is used to seal the leakproof bag that is sent with your order.

Medical-Grade Shipping Cooler

Our coolers are crafted with advanced lightweight insulation, specifically designed for shipping frozen items. Please make sure to ship your kit at a FedEx location on a Monday, Tuesday or Wednesday, in order to mitigate shipping delays.

Cool During Transit

Our coolers and ice packs maintain cool, even during shipping delays, offering the best protection for your milk.

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How to order

Step 1

Place Your Order

Start by placing your order on our website. Once received, we will prepare a prepaid, labeled package for you.

Step 2

Prepare Your Milk

When you receive the package, fill it with the breast milk you already have in your freezer. Make sure to follow any instructions provided to ensure safe handling.

Step 3

Send It Back 

Seal the package and send it back to us using the prepaid label. Our insulated packaging will keep your milk cool during transit. Please ship your package between Monday and Wednesday to ensure it arrives before the weekend, avoiding any potential delays.

Step 4

Wait for Processing

Once we receive your milk, the entire process takes about 4 weeks to complete. We will craft your custom soap with your own breast milk and then package it for return.

Step 5

Receive Your Soap

We’ll ship your personalized soap back to you, ready to enjoy!

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Shipping Instructions

We want to make shipping your breast milk hassle-free! Each shipping kit comes with comprehensive packing and shipping instructions that are easy to follow.

For more information, checkout the FAQ Below

Frequently Asked Questions

How does the Milky Wave service work?

After you place an order, we send you a prepaid labeled package. You simply need to fill it with the milk you already have in your freezer and send it back to us. The insulated packages keep the milk cool during transit. The result is a custom soap made with your own breast milk!

How long does the process take?

Once the milk arrives, the entire process takes about 4 weeks to complete. After that, we will package it and send it back to you!

Where is the Milky Wave service available?

We are currently only shipping to the United States.

Will I receive updates regarding my order?

Yes! You will know when the milk has arrived at our factory and when your soap has been made, packaged, and shipped!

How do I know which is the best soap for me to choose?

You can learn about each soap on our product page and find out which ingredients are best for your body. If you have specific concerns or need further assistance, feel free to contact us. We're happy to answer any questions you may have. Some of our soaps are designed for moms, while others are for babies, so be sure to check out all four options!

Who can use the soaps?

Every soap blend is safe for everyone to use, however we recommend our Gold Flower and Rose Glow soaps for babies, our Delicate Detox soap for moms, and Unity for everyone.

What is the most recommended soap for babies?

Every soap blend is safe for everyone to use, however we recommend our Gold Flower and Rose Glow soaps for babies, our Delicate Detox soap for moms, and Unity for everyone.

What is the difference between the soaps?

All the soaps start with the same oil base, but each one has different added ingredients to address specific needs and offer unique benefits.

Can I buy a gift voucher for a friend?

Yes, of course! Milky Wave is a great present for a friend

What is the shelf life of the soaps?

The recommended shelf life is 2 years

What kind of quality controls do we have in place?

We adhere to stringent protocols governing personnel hygiene, the use of personal protective equipment, and equipment sanitization to ensure your milk is handled with the utmost safety. Each order is managed individually from start to finish, reflecting our understanding of the love and effort you put into every ounce

How can I be sure that the soap I received is my own?

All breast milk samples are pre-labeled before we receive them with a unique number, and the soap molds are also labeled to make sure that the bars correspond to the order. In addition, it is important to emphasize that we never work on two orders at the same time. We give respect and love to every order, understanding how valuable your milk is.

What if my baby has allergies? Is your soap hypoallergenic?

If your baby has allergies to specific ingredients, please contact us before placing your order.

Can I make soap with donor milk or shared milk?

You can send us either your breast milk or any other breast milk.

I placed my order, when will my shipping kit arrive?

The shipping kit will arrive in 5-10 business days via USPS Ground shipping. You can track your order with the provided tracking number.

What is the amount of milk for the soap process?

For 12 bars of soap, we need approximately 7 fl oz of breast milk (about 200ml)
For 24 bars of soap, we need approximately 14 fl oz of breast milk (about 400ml)

How do I use a shipping cooler?

Need a link for a video**

I’m located in the San Francisco regional area, and I want to drop off some milk. How do I arrange a time?

Contact our customer service and we will schedule a time together!

Are all of the soaps allowed on babies?

All soaps are allowed on babies! (Add a link here to safety sheets)

How long will it take to receive the soaps?

Once the soaps are made, they go through a curing process that takes about 3 weeks. After curing, the soaps will be packed and shipped to you.

How does the Milky Wave service work?

After you place an order, we send you a prepaid labeled package. You simply need to fill it with the milk you already have in your freezer and send it back to us. The insulated packages keep the milk cool during transit. The result is a custom soap made with your own breast milk!

How long does the process take?

Once the milk arrives, the entire process takes about 4 weeks to complete. After that, we will package it and send it back to you!

Where is the Milky Wave service available?

We are currently only shipping to the United States.

What kind of quality controls do we have in place?

We adhere to stringent protocols governing personnel hygiene, the use of personal protective equipment, and equipment sanitization to ensure your milk is handled with the utmost safety. Each order is managed individually from start to finish, reflecting our understanding of the love and effort you put into every ounce.

How can I be sure that the soap I received is my own?

All breast milk samples are pre-labeled before we receive them with a unique number, and the soap molds are also labeled to make sure that the bars correspond to the order. In addition, it is important to emphasize that we never work on two orders at the same time. We give respect and love to every order, understanding how valuable your milk is

How is my milk shipped to Milky Wave?

When you place an order on our website, you'll receive a kit with a special insulated box and a prepaid label. Follow the provided instructions to package your milk securely inside the box. We are always here for any questions once you receive your package!

What if there is a shipping delay while my frozen milk is being shipped to you?

Our insulated packaging keeps the milk in optimal conditions for over 48 hours. We recommend shipping your milk between Monday and Wednesday to avoid weekend delays and ensure timely arrival at our facilities.

How do I use a shipping cooler?

Need a link for a video

I’m located in the San Francisco regional area, and I want to drop off some milk. How do I arrange a time?

Contact our customer service and we will schedule a time together!

Will I receive updates regarding my order?

Yes! You will know when the milk has arrived at our factory and when your soap has been made, packaged, and shipped!

How do I send my milk to Milky Wave?

After placing your order, you will receive a special kit that includes everything you need to pack your milk bags. Detailed instructions on how to pack the milk will be provided in an instruction sheet. The kit will also include a prepaid overnight shipping label, which you’ll use to send the milk back to us.

How long can milk be stored in the freezer, prior to making the soaps?

If the milk has been stored properly, there is no limit to how long it has been in the freezer.

What type of storage bags are accepted?

Plastic breast milk bags are the best option, but Ziplock bags will also work. We do not accept glass containers for storage as they can be damaged during transit.

Can you use colostrum milk for making soaps?

Though our soap bars can be made from colostrum milk, we highly recommend that it is reserved for your baby

What is the amount of milk for the soap process?

For 12 bars of soap, we need approximately 7 fl oz of breast milk (about 200ml)
For 24 bars of soap, we need approximately 14 fl oz of breast milk (about 400ml)

Can you make soaps from my own breast milk?

Yes, definitely! Milky Wave's flagship product is the creation of customized breast milk soaps for every mother. Even if you only have one bag of pumped breast milk, we can make a personalized soap just for you.

Is it necessary for me to pump breast milk specifically for the soaps?

Absolutely not. Any frozen breast milk can be used, even milk pumped after consuming alcohol.

Can you make soaps with old milk I found in the freezer?

Absolutely, yes!

Can you make soap with milk that I pumped after drinking wine or alcohol?

Yes, absolutely!

Can you make soap with milk that I pumped after taking medicine?

Absolutely, yes!

I don’t have two full bags of milk, but I have several smaller bags. Is that okay?

Absolutely! You can send multiple bags of breast milk, as long as they fit within the shipping box.