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How It Works

Ship to us!

Simplify the process of shipping your milk with our convenient breast milk shipping kits. We'll provide everything you need for safe and secure shipping, including a prepaid shipping label.

What’s Included:

Pre-printed order label

Helps us to distinguish different your orders from others. This is used to seal the leakproof bag that is sent with your order.

Medical-Grade Shipping Cooler

Our coolers are crafted with advanced lightweight insulation, specifically designed for shipping frozen items. Please make sure to ship your kit at a FedEx location on a Monday, Tuesday or Wednesday, in order to mitigate shipping delays.

Cool During Transit

Our coolers and ice packs maintain cool, even during shipping delays, offering the best protection for your milk.

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How to order

Step 1

Place Your Order

Start by placing your order on our website. Once received, we will prepare a prepaid, labeled package for you.

Step 2

Prepare Your Milk

When you receive the package, fill it with the breast milk you already have in your freezer. Make sure to follow any instructions provided to ensure safe handling.

Step 3

Send It Back 

Seal the package and send it back to us using the prepaid label. Our insulated packaging will keep your milk cool during transit. Please ship your package between Monday and Wednesday to ensure it arrives before the weekend, avoiding any potential delays.

Step 4

Wait for Processing

Once we receive your milk, the entire process takes about 4 weeks to complete. We will craft your custom soap with your own breast milk and then package it for return.

Step 5

Receive Your Soap

We’ll ship your personalized soap back to you, ready to enjoy!

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Shipping Instructions

We want to make shipping your breast milk hassle-free! Each shipping kit comes with comprehensive packing and shipping instructions that are easy to follow.

For more information, checkout the FAQ Below

Frequently Asked Questions

How does the Milky Wave service work?

How long does the process take?

Where is the Milky Wave service available?

Will I receive updates regarding my order?

How do I know which is the best soap for me to choose?

Who can use the soaps?

What is the most recommended soap for babies?

What is the difference between the soaps?

Can I buy a gift voucher for a friend?

What is the shelf life of the soaps?

What kind of quality controls do we have in place?

How can I be sure that the soap I received is my own?

What if my baby has allergies? Is your soap hypoallergenic?

Can I make soap with donor milk or shared milk?

I placed my order, when will my shipping kit arrive?

What is the amount of milk for the soap process?

How do I use a shipping cooler?

I’m located in the San Francisco regional area, and I want to drop off some milk. How do I arrange a time?

Are all of the soaps allowed on babies?

How long will it take to receive the soaps?

How does the Milky Wave service work?

How long does the process take?

Where is the Milky Wave service available?

What kind of quality controls do we have in place?

How can I be sure that the soap I received is my own?

How is my milk shipped to Milky Wave?

What if there is a shipping delay while my frozen milk is being shipped to you?

How do I use a shipping cooler?

I’m located in the San Francisco regional area, and I want to drop off some milk. How do I arrange a time?

Will I receive updates regarding my order?

How do I send my milk to Milky Wave?

How long can milk be stored in the freezer, prior to making the soaps?

What type of storage bags are accepted?

Can you use colostrum milk for making soaps?

What is the amount of milk for the soap process?

Can you make soaps from my own breast milk?

Is it necessary for me to pump breast milk specifically for the soaps?

Can you make soaps with old milk I found in the freezer?

Can you make soap with milk that I pumped after drinking wine or alcohol?

Can you make soap with milk that I pumped after taking medicine?

I don’t have two full bags of milk, but I have several smaller bags. Is that okay?